A 99.9% Server Uptime
The primary benefit of developing your own hosting platform is that you do not need to be worried about compatibility issues – you set up a specific set of software applications in such a way so as to work with a given set of hardware parts. The result is something considerably more solid and reliable, because there are less potential chances of failure. We have built our cloud hosting system using proven hardware parts in addition to a significantly modified version of Security–Enhanced Linux in order to set up an absolutely secure home for your own web sites.
That’s the reason why, with all our hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In order to deliver a top–quality hosting service, you can hardly trust the default network configuration in a datacenter. We have set up our own custom internal network in order to ensure the best connection speed with the outside world.
And because of this, irrespective of which datacenters you select: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will take advantage of an assured 99.9% network uptime. And this guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re unhappy with our web hosting services, or if you think that they are insufficient, or if you decide that you need to use a VPS servers instead of a cloud hosting account – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control of your domains even if you cancel your hosting account with us.
24/7 Technical Support
In case you manage a web hosting company, your tech support engineers are of primary importance. That is why we have punctiliously chosen a highly skilled group of tech support engineers, each with lots of years of practice behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All tech support tickets are responded to in less than one hour and our average support ticket response time is below 20 minutes!